Privacy Policy — MySpares

1. Who we are

MySpares is a mobile marketplace operated by MySpares (a product of Aydlan Ltd), connecting car owners with auto parts sellers across Ghana. Our app is available on iOS and Android. You can contact us at support@myspares.app.

2. Information we collect

Account information: name, phone number, and email address when you register.
Part requests: car details and part descriptions you post.
Location: approximate or precise location when you use location-based features (only with your permission).
Payment information: transaction amounts and Paystack payment references. We do not store card numbers — all card processing is handled by Paystack.
Device information: device type, OS version, and push notification token for sending order alerts.
Usage data: how you interact with the app, for improving our service.

3. How we use your information

To create and manage your account.
To match part requests with relevant sellers.
To process payments and manage escrow.
To send you order updates and notifications.
To resolve disputes between buyers and sellers.
To improve and maintain the platform.
To comply with legal obligations.

4. Information sharing

We do not sell your personal data. We share information only as follows:

Between buyers and sellers: when a quote is accepted, we share necessary contact details to facilitate delivery.
Paystack: our payment processor. Subject to Paystack's privacy policy.
Supabase: our database and authentication provider. Data is stored on servers within the EU.
Legal requirements: where required by Ghanaian law or a valid court order.

5. Data retention

We retain your account data for as long as your account is active. If you delete your account, your personal data is removed within 30 days, except for transaction records which we retain for 7 years as required by Ghanaian financial regulations.

6. Your rights

You have the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your account and data.
Withdraw consent for optional data processing.

To exercise these rights, contact us at support@myspares.app or use the account deletion option in the app settings.

7. Push notifications

We send push notifications for order updates, new quotes, and payment confirmations. You can disable these at any time in your device settings.

8. Children

MySpares is not intended for users under 18 years of age. We do not knowingly collect data from children.

9. Changes to this policy

We may update this policy from time to time. We will notify you of significant changes via the app or email. Continued use of MySpares after changes constitutes acceptance.

10. Contact us

For any privacy questions or concerns, contact us at:
support@myspares.app